Shipping Policy
Shipping Policy
At California Stoner Supply, we aim to provide fast, secure, and convenient delivery service for our valued customers. Here's what you need to know about our shipping policy:
Processing Time: Orders are processed within 1-3 business days after your purchase. Please note that this does not include weekends or holidays.
Shipping Methods: We offer standard and express shipping options. Shipping rates and delivery times vary based on the option you choose during checkout and your shipping address.
Domestic Shipping: We ship across the United States. Once your order is shipped, you will receive a tracking number via email to track your package.
International Shipping: We ship to select countries outside of the United States. International shipping costs, customs duties, and taxes are the responsibility of the customer. Please note that international shipments may take longer due to customs processing.
Free Shipping: We offer free standard shipping on orders over $100 within the United States.
Delivery Issues: California Stoner Supply is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
If there is a shipping error or damage due to our handling, please contact us within 7 days of delivery and we will work to resolve the issue as quickly as possible.
Please Note: Due to the current COVID-19 pandemic, there may be potential shipping delays. We appreciate your understanding and patience during this time.
If you have any questions or concerns regarding your order or our shipping policy, please contact us at info@californiastonersupply.com. We're here to help!
At California Stoner Supply, we aim to provide fast, secure, and convenient delivery service for our valued customers. Here's what you need to know about our shipping policy:
Processing Time: Orders are processed within 1-3 business days after your purchase. Please note that this does not include weekends or holidays.
Shipping Methods: We offer standard and express shipping options. Shipping rates and delivery times vary based on the option you choose during checkout and your shipping address.
Domestic Shipping: We ship across the United States. Once your order is shipped, you will receive a tracking number via email to track your package.
International Shipping: We ship to select countries outside of the United States. International shipping costs, customs duties, and taxes are the responsibility of the customer. Please note that international shipments may take longer due to customs processing.
Free Shipping: We offer free standard shipping on orders over $100 within the United States.
Delivery Issues: California Stoner Supply is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
If there is a shipping error or damage due to our handling, please contact us within 7 days of delivery and we will work to resolve the issue as quickly as possible.
Please Note: Due to the current COVID-19 pandemic, there may be potential shipping delays. We appreciate your understanding and patience during this time.
If you have any questions or concerns regarding your order or our shipping policy, please contact us at info@californiastonersupply.com. We're here to help!